PAYMENT, DELIVERY & RETURNS

Payment

The Wholistic Equestrian accepts payment via credit card and bank transfer. All prices are shown in AUD and include GST.

Orders will not be dispatched until full payment, including postage has been received.

Delivery
Postage is via Australia Post. Upon completion of cleared funds, your order will be dispatched within 3 business days for ready-made WholistiBEAD sets and WholistiSOAPS. Bach Flower Remedies will be posted express shipping within 24 hours of consultation and custom made WholistiBEADS will be shipped within 2 weeks of finalising your design. Depending on location, your order may take 2-14 days to arrive.

Delivery of all products is available internationally.

Intended Use
All products are intended for use in horses or dogs and as specified in the product information of each particular product.
Bach Flower Remedy products are also intended for use in humans as specified in the product information of each particular product.
All products are made and packaged in Australia.

Guarantee
We take great pride in our products and service. If you’re not happy with the product or service you have received please contact us immediately so that we may rectify the situation.

Returns Policy
We are positive you will be delighted with your purchase from The Wholistic Equestrian. However, if the product is incorrect or faulty please contact us for a replacement or exchange. The Wholistic Equestrian must be notified within 5 days of receipt of the product, no claims will be acknowledged after this time. To be considered for replacement or exchange, all product packaging must be unopened and show no signs of damage or tampering. The item must be returned within 14 days of notifying The Wholistic Equestrian. Once the returned product has been received we will issue a replacement or exchange.

Postage for returned goods is at the customers’ expense. It is recommended that the customer requests proof of posting as The Wholistic Equestrian will not be held liable for goods lost in transit. The customer is responsible for all postage costs including reissuing costs. Initial postage costs will not be refunded unless the return is a result of our error.

How to Return Goods
If you need to return an item, please contact The Wholistic Equestrian via email

Let's work together to design your very own custom-made WholistiBEADS!

A $30 deposit is required at the time of submitting your custom-made WholistiBEADS order form. Once your WholistiBEADS are complete, an invoice will be sent for the remainder of the cost and payment must be received before your WholistiBEADS will be posted.

Here’s How it Works
Complete our custom-made WholsitBEADS order form by following this link.

From the information you have provided, I will design your custom-made WholistiBEADS
When the final design is agreed upon, Amanda will make your custom-made set and post it to you within 5 business days.

Rest assured no two sets are the same when made specifically for you and your horse.

Interested in incorporating gemstones into your set but unsure which ones to use?
I offer energetic readings with your horse. I use my intuition and crystal pendulum to connect to your horse via a photo and enable them to share with me which gemstones they will benefit from.

You can see how I do these sessions on my YouTube channel.

These sessions include distance energetic cleansing with smoke from either sage or incense.

Costs
Custom-made sets range from $90 to $140. Each set will be priced individually to reflect your chosen design.

Postage fees apply.
A flat rate shipping fee of $9.95 Australia Wide.
International shipping is a flat rate of $26.95

We can’t wait to see your horse in their WholistiBEADS!
If you have any questions please contact me.

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